Shipping policy

1. Domestic Shipping (Within India)

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed, you will receive a confirmation message along with tracking details.

Shipping Charges

• We offer Free Shipping on most orders across India
  
• Any applicable shipping charges (if any) will be clearly displayed at checkout
  

Delivery Time

• Standard delivery time is 3–7 business days, depending on your location
  
• Remote or rural areas may take slightly longer
  
• Delivery timelines are estimates and may vary due to unforeseen circumstances
  

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email to track your order in real-time.

Delivery Delays

Delays may occur due to:

• Weather conditions
  
• Courier partner delays
  
• High order volumes or festive seasons
  

We appreciate your patience and understanding in such situations.

Incorrect Address or Failed Delivery

• Please ensure that your shipping address and contact details are accurate
  
• If delivery fails due to incorrect information or unavailability, re-delivery charges may apply
  

Damaged or Missing Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with:

• Order ID
  
• Photos of the product
  

We will resolve the issue as quickly as possible.

2. International Shipping

Order Processing

International orders are processed within 2–4 business days after confirmation.

Shipping Charges

• International shipping charges are applicable on all orders
  
• After you place your order, our DecorGlobe support team will connect with you to confirm the shipping charges, delivery timelines, and payment mode
  
• Orders will be processed for dispatch only after confirmation and payment of the applicable shipping charges
  

Delivery Time

• Estimated delivery time is 7–15 business days, depending on the destination country
  
• Delivery timelines may vary due to customs clearance and local courier services
  

Customs, Duties & Taxes

• International shipments may be subject to custom duties, import taxes, or other charges
  
• These charges are not included and must be paid by the customer at the time of delivery
  

Order Tracking

Tracking details will be shared via email or SMS once the order is shipped.

Delivery Delays

International deliveries may be delayed due to:

• Customs clearance procedures
  
• International courier delays
  
• Local regulations in the destination country
  

Failed Delivery

• If delivery fails due to incorrect address, refusal, or unavailability, additional re-shipping charges will be applicable
  

The customer will be responsible for any additional courier charges

Contact Us

For any shipping-related queries, please reach out to us:

📧 Email: contact@decorglobe.in

📞 Phone: +91 9289306909